Giles, Just wanted to welcome your new Airgun101Shop as being the first post in this category!!!
We wish you all the best and fantastic support from the community.
Cheers,
Pdog
We wish you all the best and fantastic support from the community.
Cheers,
Pdog
I have been using 101shop for a while now and have always had great service.
However, you can only really tell how good a supplier is when things go wrong.
In my case I was sent an item which didn't appear to work correctly and had a minor amount of damage.
I made a short video showing the fault and the damage which I uploaded to YouTube, then I sent an email explaining my issue along with a link to the video. This was at 01:30 in the morning. By 08:33 the same day I had a reply saying that that this was indeed a fault, an apology and notification that an upgraded replacement would be sent out.
By midday the following day my replacement had arrived via recorded delivery.
Outstanding!
Thank you guys
However, you can only really tell how good a supplier is when things go wrong.
In my case I was sent an item which didn't appear to work correctly and had a minor amount of damage.
I made a short video showing the fault and the damage which I uploaded to YouTube, then I sent an email explaining my issue along with a link to the video. This was at 01:30 in the morning. By 08:33 the same day I had a reply saying that that this was indeed a fault, an apology and notification that an upgraded replacement would be sent out.
By midday the following day my replacement had arrived via recorded delivery.
Outstanding!
Thank you guys
Giles is the best and if I lived in the UK he'd be my first call for all my airgun needs!
~ Mondo
~ Mondo
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